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Systems thinking in project management: A case study in success for the NHS

 

Systems thinking in project management: A case study in success for the NHS

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Starting 30 June 2020 12:30 through to 30 June 2020 13:30

Systems Thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns rather than static ‘snapshots’.  Systems Thinking is a discipline for seeing the ‘structures’ that underlie complex situations.

This presentation looks at some of the principles and techniques of Systems Thinking and illustrates their practical application to a real project; the launch of a new NHS website.

The talk covers not just Systems Thinking during design, but also linking all project elements and disciplines together during project execution to deliver overall success, despite all the hurdles in its way.

NHS technology projects have a poor track record of success, but this project was delivered on time, on budget and was so effective, it won four awards, including a Queen’s award for innovation.

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