Making every contact count (MECC) is an approach to health information and improvement that has been adopted by many public sector bodies. This conference will look at good practice and discuss the challenges in adopting MECC to improve health and wellbeing in local communities - For more information and to book visit the LGA website.
London - 2 October 2014. Cost (ex VAT): LGA members: free, non members: £345.00
How do we make the most of each and every opportunity to help people improve their health and wellbeing? Every contact with a customer should be seen as an opportunity to encourage healthier lifestyle choices. But tackling sensitive issues such as weight loss, smoking cessation or alcohol abuse requires expertise, confidence and knowledge in order to deliver the message effectively. The purpose of this one day session is to discuss some good examples of how MECC is being delivered at the local level, where frontline staff work across organisations to make their contacts count in improving the health and wellbeing of their local populations.