I currently work in Transformations Making Tax Digital for Business project delivery team where we operate a matrix management system for all of our SO, HO an O grades. It is a fairly new concept in the team but it works really well.
So what is the definition of matrix management?
A structure where employees have dual reporting relationships - generally a work manager and a HR Manager.
I am their HR manager and currently have 23 staff under my management. I look after all aspects of HR including performance, attendance, learning and development.
One of the key advantages of operating this way enables Senior Project Manager's to focus on delivery rather than management which is often not their area of expertise. Additionally staff have a dedicated manager taking care of the HR side of things including their learning and development which can often get overlooked in a delivery environment.
Some people might think that having two managers would cause conflict but as long as the communication is right between the work and HR manager then it is very effective.
I remotely manage most of the team and am sure The Knowledge Hub will be a fantastic tool in help us all to access a wide variety of learning and link to other members of the profession and share ideas and best practice.
I would be interested to link up to others who operate a matrix management system and find out how it works for them.