Organisational Transformation and the Importance of Flow

Please find below my latest slideshare on Organisational Transformation

Organisational Transformation & the Importance of Flow from Future Catalyst Ltd


Please share your thoughts in the comments below.


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Former Member 6 Years Ago
Hi Heidi - couple of thoughts. Slide 2: I would say that an organisation should not consider 'transformation' (i.e. radical change) but should strive for 'evolution'. The rationale being that if an organisation intends to be a 'living organisation' (along the lines of what Arie de Geus cidentified as the 'living company'), it needs to constantly study and understand the environment in which it operates and evolve - no sudden changes should be necessary. I like the idea of promoting managing 'Flow' rather than Command and Control. Unfortunately management often tends to focus on things like cost rather than managing value, end points (targets, KPOs etc) rather than delivering the purpose and so many fail to really 'live' up to their core values (many examples recently of this type of failure). So my thoughts on 'Flow' - I would perhaps add in the key point about 'Purpose' of the organisation leading to 'Function', 'Process(es)' and 'Structure'. Without really understanding how purpose of the organisation is evolving, any change (e.g. structure) is inevitably 'knee jerk' (i.e. 'transformational'). The other key point of 'Flow' is understanding how things like value, energy (in the broadest sense) etc. flow through the system and then manage the system so that disruption (turbulence) to the flow is minimised (i.e. efficiency). Management = "Smooth the Flow" Finally, the two components of the system that we tend to focus on - culture + technology - need to be balanced (i.e. manage complexity). However, this is where social responsibility of a truly great (living) organisation must consider the collateral damage that may result from it's operations i.e. truly respect the environment (again in the broadest sense) in which it operates.